XNET WiFi Internet Plans & Pricing in Miami, FL

XNET WiFi is a nationwide wireless internet provider that uses vSIM technology and top carriers like Verizon, T-Mobile, and AT&T. They offer no-contract plans and easy setup, so users can get online fast. Their service covers urban and rural areas, including Miami. XNET WiFi’s portable routers make it simple to stay connected anywhere, and their flexible data plans fit many needs. They focus on speeds up to 300 Mbps.

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XNET WiFi

Overview

XNET WiFi provides a dedicated support email and a phone line for sales inquiries. They also offer online resources for quick fixes. While their sales line is for new customers, technical issues usually go through email. This focus helps them handle problems fast. Miami users can expect timely replies to their service questions.

FAQ

Does XNET WiFi offer 24/7 support?

They do not officially advertise round-the-clock phone support. Most issues are addressed via email during business hours. You can send a message to [email protected] at any time, and they typically aim to reply within one business day. If you have an urgent issue, you can try calling their sales line, but keep in mind it’s designed primarily for new service inquiries.

Can I get live chat help from XNET WiFi?

At this time, XNET WiFi mainly handles customer support through email. They do not list a live chat feature on their site. If you prefer real-time assistance, calling the sales line could be an option, but you may be referred back to email for most technical or account-related questions.

Will I pay extra for customer support?

Standard support is usually included with your monthly plan, meaning you won’t face extra fees just to get help. If you need special services, such as on-site assistance or advanced setup beyond the normal plug-and-play instructions, you should confirm with XNET WiFi if any additional charges apply. For typical issues and questions, support is provided at no extra cost.

Customer service details

Support is offered at [email protected] for technical help, plan changes, or general questions. They aim to respond within one business day, though times can vary. If you want to discuss new services or upgrades, you can call 1-888-711-8235. This phone line is for sales, but they might redirect you to the right team. XNET WiFi also keeps a knowledge base on their website. It explains how to set up the router, test speeds, and troubleshoot common errors. By checking these resources, you might solve small issues on your own.

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