Miami is a tech hub, yet many homes still share one slow phone or rely on café Wi‑Fi. Kids struggle to submit homework, job‑seekers miss Zoom interviews, and tele‑health visits freeze mid‑call. Human‑I‑T steps in where big providers do not—turning donated devices into low‑cost tools and offering budget internet you can order from your couch.
Who Is Human‑I‑T?
- Non‑profit mission: Bridge the digital divide and cut e‑waste.
- How: Refurbish laptops, offer discounted internet, teach digital skills.
- Why trust them: Every dollar funds free tech classes and device grants for low‑income families.
Key Perks
| Service | Price | Good to Know |
| Gold Membership | $14.99/mo | Unlimited LTE data, BYO hotspot or buy theirs. (human-i-t) |
| Franklin T10 Hotspot + Data | $24.99/mo | Rent the device; own it after 12 months. (store.human-i-t) |
| Refurbished Laptops | From $95 | 1‑year hardware warranty, free tech support. (store.human-i-t) |
Do You Qualify? (Most Miamians Do)
You’re in if either of these is true:
- Income Test: Household makes less than 200 % of the federal poverty line.
- Benefit Test: Anyone in your home gets SNAP, Medicaid, SSI, Veterans Pension, Public Housing, or free/reduced school lunch.
Accepted Proof
- Award letter dated in the last 12 months
- Benefits summary page (download from your agency account)
- 2024 tax return (if no benefits)
- Photo ID: FL driver’s license, state ID, passport
Tip: Snap clear photos in daylight. Blurry docs slow approval.
Step‑by‑Step: Activate $14.99 Internet
- Gather proof + ID. Keep the files on your phone.
- Visit Human-I-T.org → “Get Help Signing Up.”
- Fill the 2‑minute form. Name, Miami address, phone, email.
- Upload docs. Drag, drop, or snap live.
- Pick “Gold Membership.” Locks in $14.99 forever.
- Wait 24–48 hrs. They text or email approval.
- Pay first month. Card or PayPal. Service starts instantly if you already own a hotspot; otherwise they ship one.
Need voice help? Call 888‑391‑7249 (English, Spanish, Creole).
Step‑by‑Step: Buy a Low‑Cost Laptop
- Open an account at the Human‑I‑T store.
- Upload the same proof for extra discounts.
- Sort by price, brand, or “grade.”
- Read specs: CPU, RAM, storage, webcam.
- Add to cart and pay.
- Track shipping—3–5 days to Little Haiti, Doral, or Cutler Bay.
- Unbox and test. If anything feels off, call support within 30 days.
How to Set Up Your Hotspot (5‑Minute Guide)
- Charge fully (about 2 hours).
- Press power until lights flash.
- On your phone/computer open Wi‑Fi → select hotspot name → enter password (printed on the back).
- Move hotspot near a window or high shelf for best LTE signal.
- Connect up to 10 devices. Great for family movie night.
Real‑world speed: 25–40 Mbps down, 5–10 Mbps up—enough for HD streaming and school video calls.
Data‑Saving & Safety Tips
- Turn off auto‑play on YouTube and Netflix.
- Schedule Windows/macOS updates overnight.
- Use Wi‑Fi Calling for voice calls.
- Install a free antivirus (Microsoft Defender or Avast).
- Teach kids to log out of public Wi‑Fi and avoid “click‑bait.”
Life After ACP—Your Backup Options
The Affordable Connectivity Program ended on June 1, 2024(fcc). If Human‑I‑T is wait‑listed, try:
| Provider | Plan | Price | Details |
| Xfinity Internet Essentials | 75 Mbps | $14.95/mo | Free modem, option to buy $149 laptop. |
| Internet Essentials Plus | 100 Mbps | $29.95/mo | No contract; same docs as Human‑I‑T. |
| Access from AT&T | Up to 100 Mbps | $30/mo | Free install, Wi‑Fi, no deposit. |
| T‑Mobile 5G Home | Unlimited | $50/mo (or $35 w/ phone) | Good in Westchester & Kendall where 5G is strong. |
| PCs for People | Hotspot + data | $15–$20/mo | Similar income rules; ships nationwide. |
For full plan guides, visit our site:
- Best Xfinity Deals On Internet, TV & Home Phone Plan in Miami, FL
- Best AT&T Deals On Internet, TV & Mobile Plan in Miami, FL
Digital‑Skills Help—Totally Free
Live classes
Basic computer, email, résumé building.
One‑on‑one calls
A digital navigator walks you through settings in English or Spanish.
Resource library
Short videos on safe browsing and online banking.
Sign up during checkout or ask by phone.
Environmental Bonus: Fighting E‑Waste
Buying refurbished keeps laptops out of landfills. Human‑I‑T has saved over 12 million pounds of e‑waste since 2012. Every reused device cuts carbon, conserves metals, and keeps Miami beaches cleaner.
Success Stories From Miami‑Dade
- Ana, Little Havana: Switched from a $75 cable bill to Gold Membership + hotspot. Now saves $720 a year and finished her GED online.
- Carlos, Homestead: Bought a $120 Dell laptop for his landscaping business. Uses it to email quotes and track invoices.
- The Smith family, North Miami: Three kids share one Franklin hotspot for homework; speeds stay strong even with two Zoom classes at once.
Frequently Asked Questions
Is there a walk‑in store in Miami?
No—orders ship or are handled by phone.
Can I pay cash?
Not yet. Use debit, credit, or prepaid card.
What happens if I miss a payment?
You get a 10‑day grace period; service pauses until paid.
Do I return the hotspot after a year?
No—it becomes yours.
Can seniors get extra help?
Yes, ask for a digital navigator when you call.
Are there data caps?
No hard caps. Speeds may slow if towers are crowded.
Does the laptop warranty cover spills?
Only hardware defects, not accidental damage.
Can I upgrade from Gold to hotspot rental?
Yes—call support to switch plans.
Will Human‑I‑T install home Wi‑Fi?
No, but you can plug the hotspot into most routers for whole‑home coverage.
Is the service safe for kids?
You control the hotspot; add free filters like OpenDNS for extra safety.
Do they sell tablets?
Yes—stock changes weekly. Check the store.
How fast is shipping to the Keys?
Usually 4–6 days; UPS delivers.
Ready, Set, Connect!
- Share this guide with neighbors in Opa‑locka or Pinecrest who still need affordable internet.
- Collect your docs now.
- Visit: Human-I-T.org or call 888‑391‑7249.
- Sign up for Gold Membership or choose a laptop.
